Shipping policy

 

Shipping Policy

Thank you for choosing our products! We strive to provide you with the best possible shopping experience, and we appreciate your patience as we fulfill your order. Once a shipment is accepted by a carrier, we are no longer liable for the package. Please refer to your tracking number for more information. We will be adding shipping insurance soon. 

Shipping Times

Our standard shipping time is 2-3 weeks from the date of purchase. Please note that this is an estimate and may vary depending on factors such as product availability and shipping destination.

Shipping Methods

We use a variety of shipping methods to ensure that your order arrives in a timely and secure manner. Depending on the size, weight, and destination of your order, we may use USPS, FedEx, UPS, or other carriers.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping cost at checkout before placing your order.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to additional customs fees, taxes, or duties. These charges are the responsibility of the customer and are not included in the shipping cost.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order's progress and estimated delivery date.

Order Changes or Cancellations

If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes or cancel orders that have already been shipped.

If you have any questions or concerns about our shipping policy, please contact us at community@mstarstudios.com. Thank you for your business!